Neostrata Clarify Oily Skin Solution 100ml

Disclaimer:

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Delivery Charges

• FREE standard shipping on orders $80+ (save $6.95).

• FREE express shipping* on orders $119+ (save $9.95)

• Ordering a prescription item? You’ll automatically receive free standard shipping, too.** How good!

• Same day delivery is offered for just $5 for orders $119 or more. For orders under $119, same day delivery costs $10.95.
   

* A shipping handling fee may apply at the checkout for orders weighing 10kg or more

** Any cold-chain items will carry a $9.95 Express Cold-Chain Shipping fee

*** Certain items and areas may be eligible for Same Day Delivery, and if selected will carry a $10.90 delivery fee

See shipping & returns policy for more details. 

How Do Returns & Refunds Work?

All products you buy from the Healthylife website are covered by the Healthylife Returns Policy.

Please read our full Returns Policy to find out how to return a product that is faulty or if you have changed your mind.
 

How We Handle Them:

Change of Mind

• If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.

Faulty Item

• If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

Allergic Reaction

• In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.

Incorrect / Damaged Items

• If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.
 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

• Rapid antigen tests
• Baby formula
• Prescription Medicine 
• Compounded ‘Pharmacy Only’ Items 
• Perfumes & Colognes 
• Refrigerated Items 
• Bulk / Special Orders 
• Personalised items, digital downloads, prepaid cards or vouchers;
• Clearance items;
• Items that are advertised as not eligible for change of mind returns.