Frequently Asked Questions
How can I collect Everyday Rewards points with Superpharmacy.com.au?
You will need to sign up to a Superpharmacy.com.au online account and join the Superpharmacy Rewards Program at superpharmacy.com.au/signup and link your registered Everyday Rewards account to start collecting Everyday Rewards points. If you are an existing Superpharmacy Rewards member, login to your Super Pharmacy Rewards account and link your registered Everyday Rewards account. Your accounts must remain linked in order to collect Everyday Rewards points on your eligible purchases at superpharmacy.com.au
How can I convert my Superpharmacy points to Everyday Rewards points?
If you are an existing Superpharmacy Rewards member, login to your Superpharmacy Rewards account and link your registered Everyday Rewards accounts. By linking your accounts, all your existing Superpharmacy Rewards points will instantly be converted to Everyday Rewards points at a rate of 1 (one) Everyday Rewards point for every 1 (one) Superpharmacy point.
Once you have linked your accounts, you will no longer collect Superpharmacy Rewards points, but only Everyday Rewards points.
Do my Superpharmacy Rewards account details need to match my Everyday Rewards account details?
No. You can provide the Everyday Rewards account details of any household member, provided you have their consent to do so Please ensure you provide the correct Everyday Rewards card number.
Can I provide a temporary Everyday Rewards card number?
No. Only a registered Everyday Rewards card number can be provided in order to link the SuperPharmacy Rewards and Everyday Rewards accounts and collect points on your eligible superpharmacy.com.au purchases.
At what rate do my Superpharmacy points convert to Everyday Rewards points when I link my accounts?
1 (one) SuperPharmacy point will be converted into 1 (one) Everyday Rewards point instantly.
How do I unlink my Everyday Rewards account from my Superpharmacy Rewards account?
You will need to log into your Superpharmacy Rewards account to unlink your Everyday Rewards account. By unlinking your account, you will no longer collect Everyday Rewards points on your eligible superpharmacy.com.au purchases.
Can I collect Everyday Rewards points at a Superpharmacy store?
No, purchases made in-store are excluded. Only purchases made online at superpharmacy.com.au are eligible to collect points. Please note: you cannot collect points on prescription medication, therapeutic goods and consultations.
Which superpharmacy.com.au products are not eligible to collect points on?
You will not collect points on prescription medication, therapeutic goods and consultations. In addition, any purchases made in-store at a physical SuperPharmacy store are not eligible for points.
What information does Superpharmacy share with Everyday Rewards when I link my Superpharmacy Rewards account with Everyday Rewards?
SuperPharmacy will share with Everyday Rewards the Everyday Rewards card number you provided when you linked your account as well as your SuperPharmacy customer number, so that Everyday Rewards can verify the Everyday Rewards card number. On an ongoing basis, SuperPharmacy will let Everyday Rewards know when and to how many Everyday Rewards points you have become entitled, so that Everyday Rewards can add your points to your Everyday Rewards account. SuperPharmacy will also let Everyday Rewards know if you cease to have an Everyday Rewards card number linked to your SuperPharmacy Rewards account. Please rest assured that SuperPharmacy will not share with Everyday Rewards any details of the products you have bought at superpharmacy.com.au, but simply that you have made a purchase which qualifies for Everyday Rewards points
Does Everyday Rewards share any of my personal information with SuperPharmacy?
Everyday Rewards will let SuperPharmacy know whether the Everyday Rewards card number you provided when you linked your account is valid, as well as whether you qualify for any additional exclusive Everyday Rewards points offers. Everyday Rewards will also let SuperPharmacy know when the Everyday Rewards points to which you have become entitled in connection with your eligible superpharmacy.com.au purchases have been added to your Everyday Rewards account. If you unlink your accounts, Everyday Rewards will also confirm to SuperPharmacy that your Everyday Rewards account has been unlinked from your SuperPharmacy Rewards account.