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  • Omron HVF021 Deluxe TENS Therapy Device
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Code: 10037623

Omron HVF021 Deluxe TENS Therapy Device

RRP: $180.00

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Product info

•Drug-Free Pain Relief using TENS Therapy
-TENS is an acronym for Transcutaneous Electrical Nerve Stimulation
-TENS devices send a small electrical current through the skin to stimulate the sensory nerve endings that send signals up the spinal cord to the brain
-TENS Therapy relieves pain in two ways: by stimulating the release of Endorphins, the body’s own pain relieving hormones; and by using a natural effect called the “Pain Gate” to block pain signals before they reach the brain
-TENS Therapy offers a drug-free alternative to pain relief and has an excellent reputation as an effective form of modern pain control
•Simple Operation
•Relieves Pain & Muscular Tension
•Improves Circulation
•9 Customised Therapy Modes
-Body Area Modes- Waist/Lower Back, Shoulder, Joint, Arm, Leg, Foot
-Massage Modes- Tap, Rub, Knead
•15 Intensity Levels
•LCD Display with Pictogram
•Compact Design
•Portable- Belt Clip Included
•Long Life Pads
Up to 300 uses with proper maintenance
•Frequency up to 238Hz
•15 Minute Auto-Off
•Soft Carry Bag

Directions

Please see instruction manual for detailed instructions.
•Setup the device as per instructions
•Ensure device is switched off prior to attaching the electrode pads
•Clean & dry your skin prior to use to ensure sufficient adhesion of the electrode pads. Only apply to normal, intact, healthy skin
•Place the electrode pads on your skin in the region you want to treat as per instructions
•Turn the device on and select the desired treatment settings and intensity

Storage

-20˚C to +60˚C / 10 to 95% RH / 700 to 1060 hPa

Warnings

Please see instruction manual for full list of warnings.

• Never use this unit in combination with the following medical electronic devices:

(1) Medical electronic implants such as pacemakers

(2) Electronic life support systems such as an artificial heart/lung

(3) Portable electronic medical devices such as electrocardiograph

This unit may cause the above-mentioned medical electronic devices to malfunction, posing a considerable health risk to users of these devices

•Persons with the following conditions (suspected or diagnosed) must consult the doctor before using this unit:

Acute disease/malignant tumor/infectious disease/pregnancy/cardiac dysfunction/high fever/abnormal blood pressure/tendency to bleed internally/skin sensory disorders or skin problems/receiving medical treatment, especially those feeling discomfort/ following a recent surgical procedure/epilepsy/heart disease/heart rhythm problem

•Do not use this unit near the heart, above the neck, on the neck/throat, on the head/face, around the mouth or on diseased skin, on the genital area, on the calves/feet of both legs at the same time. Application of electrodes near the thorax may increase the risk of cardiac fibrillation

•If you have had medical or physical treatment for your pain consult with your healthcare professional before using this unit

•If your pain does not improve, becomes seriously chronic or severe, or continues for more than 5 days, stop using the unit and consult with your healthcare professional

•The mere existence of pain functions as a very important warning telling us that something is wrong. Therefore, if you suffer from any serious illness, consult your healthcare professional in order to confirm that it is advisable for you to use this device

•Do not use this unit for any other purpose that what it is intended for

•If the unit is not functioning properly or you feel discomfort, immediately stop using the unit

•Do not use this unit on infants/children or people not capable of expressing their intentions or with cognitive disabilities

•Keep out of reach of children. Contains small parts that may cause a choking hazard if swallowed. The electrode cord could cause strangulation

•Do not use this unit while sleeping/ driving/ showering

•Be careful not to allow any metal object, such as a belt buckle or necklace to come into contact with the electrode pad during treatment. You may receive a strong electrical shock

•Do not use the device with other medical electrical (ME) equipment simultaneously

•Do not use a mobile phone or other devices that emit electromagnetic fields, near the unit. This may result in incorrect operation of the unit

•Do not use this unit to treat one region for extended periods of time

•Follow the battery instructions carefully

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

Superpharmacy Orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

 

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 3-6 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders that contain an item that requires Cold-Chain Shipping will incur a $10.95 Express Delivery Fee. This will overwrite any other thresholds.

Any orders over 5kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

Sending a Prescription to Superpharmacy.

When you purchase prescription medication online with Superpharmacy, we need a valid script in our possession before we can dispatch your medications to you. 

For Electronic Prescriptions, it is now as easy as sending your Token to epharmacist@superpharmacy.com.au.

For Paper Prescriptions, we still require the physical paperwork in our possession, so they can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, ACT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD or NT: Superpharmacy 187 Days Road Grange Qld 4051

SA: Superpharmacy 41 Hindley street Adelaide, SA 5000

VIC: Superpharmacy 92 Lygon Street East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott St, North Perth WA 6006

 

Can I send a photo of my Script?

A photo is only valid for Electronic Prescriptions. For traditional Paper Prescriptions, we will need you to post the script to us as highlighted above.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders

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