• Omron HVF127 Standard TENS Therapy Device
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Code: 10014992

Omron HVF127 Standard TENS Therapy Device

RRP: $139.00

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Product info

•Drug-Free Pain Relief using TENS Therapy
-TENS is an acronym for Transcutaneous Electrical Nerve Stimulation
-TENS devices send a small electrical current through the skin to stimulate the sensory nerve endings that send signals up the spinal cord to the brain
-TENS Therapy relieves pain in two ways: by stimulating the release of Endorphins, the body’s own pain relieving hormones; and by using a natural effect called the “Pain Gate” to block pain signals before they reach the brain
-TENS Therapy offers a drug-free alternative to pain relief and has an excellent reputation as an effective form of modern pain control
•Simple Operation
•Relieves Pain & Muscular Tension
•Improves Circulation
•9 Automatic Therapy Modes
-Body Area Modes- Waist/Lower Back, Shoulder, Leg, Sole
-Massage Modes- Tap, Rub, Knead, Push
-Relieve- High Frequency of 1200Hz for Muscular Pain
•4 Special Modes
Soft, Repeat, Point & Wide, Right & Left
•10 Intensity Levels
•Long Life Pads
Up to 300 uses with proper maintenance
•Frequency up to 1200Hz
•15 Minute Auto-Off
•Soft Carry Bag

Your healthcare professional will advise you whether this product is suitable for you/ your condition. Always read the label and instructions. Use only as directed. If symptoms persist see your healthcare professional. Do not use this device in combination with electronic implants such as pacemakers.

Storage

-20˚C to 60˚C, 10 to 95% RH

Warnings

Please see instruction manual for full list of warnings

• Never use this unit in combination with the following medical electronic devices:

(1) Medical electronic implants such as pacemakers

(2) Electronic life support systems such as an artificial heart/lung

(3) Portable electronic medical devices such as electrocardiograph

This unit may cause the above-mentioned medical electronic devices to malfunction, posing a considerable health risk to users of these devices

•Persons with the following conditions (suspected or diagnosed) must consult the doctor before using this unit:

Acute disease/malignant tumor/infectious disease/pregnancy/cardiac dysfunction/high fever/abnormal blood pressure/tendency to bleed internally/skin sensory disorders or skin problems/receiving medical treatment, especially those feeling discomfort/ following a recent surgical procedure/epilepsy/heart disease/heart rhythm problem

•Do not use this unit near the heart, above the neck, on the neck/throat, on the head/face, around the mouth or on diseased skin, on the genital area, on the calves/feet of both legs at the same time. Application of electrodes near the thorax may increase the risk of cardiac fibrillation

•If you have had medical or physical treatment for your pain consult with your healthcare professional before using this unit

•If your pain does not improve, becomes seriously chronic or severe, or continues for more than 5 days, stop using the unit and consult with your healthcare professional

•The mere existence of pain functions as a very important warning telling us that something is wrong. Therefore, if you suffer from any serious illness, consult your healthcare professional in order to confirm that it is advisable for you to use this device

•Do not use this unit for any other purpose that what it is intended for

•If the unit is not functioning properly or you feel discomfort, immediately stop using the unit

•Do not use this unit on infants/children or people not capable of expressing their intentions or with cognitive disabilities

•Keep out of reach of children. Contains small parts that may cause a choking hazard if swallowed. The electrode cord could cause strangulation

•Do not use this unit while sleeping/ driving/ showering

•Be careful not to allow any metal object, such as a belt buckle or necklace to come into contact with the electrode pad during treatment. You may receive a strong electrical shock

•Do not use the device with other medical electrical (ME) equipment simultaneously

•Do not use a mobile phone or other devices that emit electromagnetic fields, near the unit. This may result in incorrect operation of the unit

•Do not use this unit to treat one region for extended periods of time

•Follow the battery instructions carefully

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

Superpharmacy Orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. For Orders containing prescription items please see the prescription processing procedure. Orders for both prescription and non-prescription items will most likely be delivered separately, unless otherwise directed, where we do not hold the prescription paperwork at the time of placing the order.

Australia Wide shipment details

We offer Standard Delivery for $8.95 with appoximately 3-6 business days of transit time after dispatch from our warehouse. *This is based upon your location within Australia.

We also offer an Express Delivery Service for $14.95 with approximately 1-2 business days of transit time after dispatch from our warehouse. *This is based upon your location within Australia.

These estimations of based upon transit time once dispatched from our locations

All Australian orders $50 or more in value (and under 3kgs) will qualify for FREE Standard Delivery

Any orders over 3kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

All orders of compounding items will qualify for FREE Delivery

PRESCRIPTION PROCESSING PROCEDURE

Orders for prescription items can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises.Please send your prescription paperwork to the appropriate store

NSW, NT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD: Superpharmacy 187 Days Road, Grange QLD 4051

SA: Superpharmacy 41 Hindley Street, Adelaide SA 5000

VIC: Superpharmacy 92 Lygon Street, East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott Street, North Perth WA 6006

Ensure to allow sufficient time for the delivery of your prescription or repeat authorisation paperwork to us and the subsequent order delivery via our specialised delivery network. We recommend considering a total of up to 7 days for metro areas or 10 days in remote areas. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order. Please also allow appropriate time for the prescription to reach us and for the order to be sent back so as to avoid running out of your ongoing prescription medicine.

We partner with well-known and trusted delivery services to minimise delivery times. These include:

  • Our own personal delivery driver
  • StarTrack
  • Auspost
  • Local delivery couriers

The end goal is to get your order to you as fast and as securely as possible.

Details of the delivery process and conditions are included in the Superpharmacy Terms and Conditions found here

Superpharmacy will dispatch most orders within ONE business day on Monday to Friday assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter. It may be necessary for some orders to be shipped in more than one box from different distribution sites and therefore you may obtain these parcels at different times. We will notify you via email if there is a delay in the delivery of an item in your Order and what action we have taken. Please contact our Customer Service on 13004MEDICINE during business hours if you would like an alternative product or arrangement. Order processing and delivery times may vary in peak times with special arrangements during peak volume times such as Christmas, Mother's Day and Superpharmacy promotions. Contact our Customer Service on 1300 4MEDICINE during business hours or email customerservice@superpharmacy.com.au for more information.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders