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  • KP24 Rapid Kit contains Comb & Rapid Solution 150ml
Code: 10024828

KP24 Rapid Kit contains Comb & Rapid Solution 150ml

RRP: $23.75

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Product info
What is KP24 Rapid 150mL for?
KP24 RAPID is different to traditional head lice treatments as it has a physical action towards the lice. It kills the head lice by dehydrating them rapidly and suffocating them. A metal comb is included to physically remove the lice from the scalp. KP24 RAPID also contains tea tree and eucalyptus oil which have a repellent effect on head lice. After treatment, it leaves the hair soft and shiny. 

Who is KP24 Rapid 150mL for?
KP24 Rapid is for anyone who currently has a child with a head lice problem.

When should I use KP24 Rapid 150mL?
KP24 Rapid should be applied at the first sign of a head lice infestation. Why not stock up at the start of summer so you are prepared for lice season?

Why should I use KP24 Rapid 150mL?
To treat and prevent head lice infestations.

Ingredients

Contains cyclomethicone, isopropyl myristate, Dimethicone, Eucalyptus Oil, Tea Tree Oil, BHT, Limonene.

Directions

Shake bottle well and apply the solution to dry hair. Ensure sufficient product is applied so that hair is thoroughly wet, including back of neck and behind the ears.
Massage the solution well into the scalp. Be careful not to let the product enter the eyes or ears. As an added precaution, cover eyes with a towel when applying the product.
For best results leave the solution on the hair for 10 minutes.
Remove all tangles with a regular comb before using the enclosed metal lice comb to remove the dead head lice their eggs off the scalp and hair.
Separate one-inch sections of the hair, place the comb teeth as close to the scalp as possible and tightly comb the hair at a 45 degree angle. Wipe the lice and nits completely from the comb with a tissue. Pass through the same section several times and repeat the procedure until the entire head is complete.
Once completed, wash hair using an ordinary non conditioning shampoo. Conditioner is not necessary. It may be necessary to wash the hair a few times to completely remove the solution.
Repeat treatment after 7 and 14 days if required.

For external use only. keep out of reach of children. Do not use if you have a known hypersensitivity to any of the ingredients. Avoid contact with eyes, nose, mouth and other delicate mebranes. If product gets into the eyes, flush with clean water immediately, Do not use if pregnant or likely to become pregnant without the advice of a healthcare professional. In case of rash or sign of irritation/allergy, stop treatment immediately and wash hair with regular shampoo, and rinse with clean water. Keep treated hair away from naked flame or heat source. Do not smoke while using this product. This product is only suitable for head lice (not for pubic nor body lice). Not for children under 2 years. Care should be taken when applying the product as it might make hard surfaces slippery. You should protect clothing and upholstery with a towel as this product can stain fabrics.

Store below 25C

Warnings

Always read the label

Use only as directed

If symptoms persist, see your healthcare professional.

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

Superpharmacy Orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 3-6 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value (and under 3kgs) will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders that contain an item that requires Cold-Chain Shipping will incur a $10.95 Express Delivery Fee. This will overwrite any other thresholds.

Any orders over 3kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

PRESCRIPTION PROCESSING PROCEDURE

Orders for prescription items can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, NT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD: Superpharmacy 187 Days Road, Grange QLD 4051

SA: Superpharmacy 41 Hindley Street, Adelaide SA 5000

VIC: Superpharmacy 92 Lygon Street, East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott Street, North Perth WA 6006

Ensure to allow sufficient time for the delivery of your prescription or repeat authorisation paperwork to us and the subsequent order delivery via our specialised delivery network. We recommend considering a total of up to 7 days for metro areas or 10 days in remote areas. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order. Please also allow the appropriate time for the prescription to reach us and for the order to be sent back so as to avoid running out of your ongoing prescription medicine.

We partner with well-known and trusted delivery services to minimise delivery times. These include:

  • Our own personal delivery driver
  • StarTrack
  • Auspost
  • Local delivery couriers

The end goal is to get your order to you as fast and as securely as possible.

Details of the delivery process and conditions are included in the Superpharmacy Terms and Conditions found here

It may be necessary for some orders to be shipped in more than one box from different distribution sites and therefore you may obtain these parcels at different times. We will notify you via email if there is a delay in the delivery of an item in your Order and what action we have taken.

Order processing and delivery times may vary in peak times with special arrangements during peak volume times such as Christmas, Mother's Day and Superpharmacy promotions. Contact our Customer Service on 1300 4MEDICINE during business hours or email customerservice@superpharmacy.com.au for more information.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders

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