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  • Isowhey Shake Ivory Coast Chocolate 1.28kg
Code: 10018065

Isowhey Shake Ivory Coast Chocolate 1.28kg

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Product info

ISOWHEY IVORY CHOCOLATE SHAKE 1.28KG

Overview
IsoWhey is much more than a protein powder; it's a unique formulation that supports healthy fat loss and digestive health; and it's a program that guides you every step of the way with fresh recipes and fitness tips. IsoWhey contains the highest grade whey protein that will keep you fuller for longer and maintain muscle mass whilst you lose fat. Plus, added nutrients including 12 vitamins and 11 minerals provide you with balanced nutrition. Use IsoWhey in conjunction with the IsoWhey Healthy Living Programs incorporating healthy eating plans and regular exercise. IsoWhey is much more than a protein powder. The nutrient-rich IsoWhey formula contains the following nutritional benefits: Only 8g carbohydrates per serve, 15.1g of pure whey protein, sourced from grass-fed cows - premium quality and specific ratio of whey protein concentrate and whey protein isolate, Alkaline Seagreens® - a multinutrient and rich source of iodine, iron, calcium and potassium, Fortified with 12 vitamins and 11 minerals, Added glutamine and medium chain triglycerides, Litesse® - a low GI fibre that nourishes probiotics and helps you feel full, Probiotics - for intestinal balance, Digestive enzymes - for digestive health, No artificial colours, flavours, preservatives or sweeteners - naturally sweetened with xylitol & Gluten Free and less than 1g of lactose per serve.

Directions for Use
Serving Suggestion, Adults: Mix 1 serve (1 heaped scoop = 32g) into 200mL of low-fat milk or milk substitute. Consume once or twice daily.

Ingredients
Average quantity per 32g serve.
Energy 454.3kJ (108Cal)
Protein 15.2g
Carbohydrates (total) 6.5g
Carbohydrates (sugars) 1.5g
Carbohydrates (lactose) 0.8g
Unavailable carbohydrates (xylitol) 3.3g
Fat (total) 2.6g
Saturated fat 1.6g
Dietary fibre 3.1g
Litesse® 3.3g
Lactobacillus acidophilus 2.25 billion CFU
Bifidobacterium lactis
750 million CFU
Enzymes 25.0mg
Vitamin A 187.5mcgRE
Thiamine hydrochloride 550mcg
Riboflavin (vitamin B2) 850mcg
Nicotinamide (vitamin B3) 5.0mg
Pantothenic acid (vitamin B5) 800mcg
Pyridoxine hydrochloride 800mcg
Folic acid (vitamin B9) 100mcg
Cyanocobalamin (vitamin B12) 1.0mcg
Biotin 15.0mcg
Ascorbic acid (vitamin C) 20.0mg
Cholecalciferol (vitamin D3) 1.3mcg
Vitamin E 5.0mg
Glutamine 250mg
Medium chain triglycerides 1.2g
Minerals:
Calcium 336.9mg
Magnesium 237.5mg
Potassium 224.9mg
Iron 6.0mg
Zinc 6.0mg
Selenium 12.5mcg
Iodine 37.5mcg
Manganese 1.3mg
Chromium 25.0mcg
Copper 375mcg
Protein Fractions:
Alpha-lactalbumin 1.9g
Beta-lactoglobulin 6.6g
Bovine serum albumin 229.3mg
Immunoglobulins 568.1mg
Glycomacropeptides (GMPs) 2.7g
Amino Acid Profile:
Alanine 1.0g
Arginine 516mg
Aspartic acid 2.0g
Cystine/Cysteine 446mg
Glutamic acid 3.4g
Glycine 454mg
Histidine 363mg
Lysine 1.8g
Methionine 378mg
Phenylalanine 694mg
Proline 1.2g
Serine 948mg
Threonine 1.3g
Tryptophan 374mg
Tyrosine 611mg
Branch Chain Amino Acid Profile:
Leucine 2.1g
Isoleucine 1.1g
Valine 1.1g
NB: All values are approximate and subject to seasonal variation. RE= retinol equivalents.
Ingredients: Whey protein concentrate (whey protein, soy lecithin), Litesse® (polydextrose), xylitol, cocoa powder, chocolate flavour, medium chain triglycerides, calcium carbonate (calcium), whey protein isolate, magnesium oxide heavy (magnesium), maltodextrin, potassium citrate (potassium), cream flavour, glutamine, xanthan gum, seagreens (Ascophyllum nodosum seaweed), enzyme mix, ascorbic acid (vitamin C), ferrous fumarate (iron), Lactobacillus acidophilus, chromium picolinate (chromium), zinc oxide (zinc), d-alpha tocopheryl succinate (vitamin E), nicotinamide (vitamin B3), potassium iodide (iodine), manganese sulfate monohydrate (manganese), vitamin A acetate (vitamin A), Bifidobacterium lactis, biotin, cupric sulfate pentahydrate (copper), folic acid (vitamin B9), selenomethionine (selenium), pyridoxine hydrochloride (vitamin B6), calcium d-pantothenate (vitamin B5), riboflavin (vitamin B2), thiamine hydrochloride (vitamin B1), cholecalciferol (vitamin D3), cyanocobalamin (vitamin B12).

Contraindications & Cautions
This product contains less than one gram (0.8g) of lactose per serve; most lactose-intolerant individuals can tolerate 12g of lactose daily. All of the ingredients in IsoWhey® are gluten free, free of GMO ingredients, artificial sweeteners, artificial flavours, artificial colours, and preservatives. High protein diets increase the body's need for water. Be sure to increase your daily water intake to at least two litres. Contains xylitol: excess consumption may have a laxative effect. Not to be used as the sole source of nutrition, except on medical advice. Not suitable for children under 15 years of age and pregnant women: should only be used under medical or dietetic supervision. (Note: The ingredients contained in IsoWhey® are considered to be safe in pregnancy and lactation, however it is not generally advised for pregnant women, or children under 15 years, to use formulated supplementary foods without medical or dietetic supervision.) This product is recommended to be used in conjunction with a balanced diet and appropriate exercise program. Phenylketonurics: contains phenylalanine. Always read the label. Use only as directed.

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

Superpharmacy Orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 3-6 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value (and under 3kgs) will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders that contain an item that requires Cold-Chain Shipping will incur a $10.95 Express Delivery Fee. This will overwrite any other thresholds.

Any orders over 3kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

PRESCRIPTION PROCESSING PROCEDURE

Orders for prescription items can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, NT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD: Superpharmacy 187 Days Road, Grange QLD 4051

SA: Superpharmacy 41 Hindley Street, Adelaide SA 5000

VIC: Superpharmacy 92 Lygon Street, East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott Street, North Perth WA 6006

Ensure to allow sufficient time for the delivery of your prescription or repeat authorisation paperwork to us and the subsequent order delivery via our specialised delivery network. We recommend considering a total of up to 7 days for metro areas or 10 days in remote areas. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order. Please also allow the appropriate time for the prescription to reach us and for the order to be sent back so as to avoid running out of your ongoing prescription medicine.

We partner with well-known and trusted delivery services to minimise delivery times. These include:

  • Our own personal delivery driver
  • StarTrack
  • Auspost
  • Local delivery couriers

The end goal is to get your order to you as fast and as securely as possible.

Details of the delivery process and conditions are included in the Superpharmacy Terms and Conditions found here

It may be necessary for some orders to be shipped in more than one box from different distribution sites and therefore you may obtain these parcels at different times. We will notify you via email if there is a delay in the delivery of an item in your Order and what action we have taken.

Order processing and delivery times may vary in peak times with special arrangements during peak volume times such as Christmas, Mother's Day and Superpharmacy promotions. Contact our Customer Service on 1300 4MEDICINE during business hours or email customerservice@superpharmacy.com.au for more information.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders

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