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  • NEUTRAFLUOR T/P 5000 56G S3
Code: 10032252

NEUTRAFLUOR T/P 5000 56G S3

For any issues or queries, please get in contact with our team by emailing customerservice@superpharmacy.com.au or calling 13004MEDICINE (1300 463 342) during office hours

We are required to obtain information from you to ensure we meet our care standards for the supply of this medication. Our pharmacist will call you to confirm these and provide information where applicable. If it is deemed necessary for you to consult with your GP directly, or we are unable to contact you within 48 hours, your order for this item will be cancelled and you will receive a refund.

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Product info

NeutraFluor 5000 Plus Toothpaste

sodium fluoride


Consumer Medicine Information

What type of product is NeutraFluor 5000 Plus

NeutraFluor 5000 Plus is a high concentration sodium fluoride toothpaste for use by patients who have a high risk of dental decay (caries).

Scientific research concludes that when toothpaste containing a relatively high amount of fluoride is applied to the teeth it offers increased protection against acid attack from decay causing bacteria in the mouth.

What is in the product

This toothpaste contains fluoride, and each treatment dose, ie a thin ribbon of paste on a toothbrush contains 2.5mg fluoride ( 5,000ppm sodium fluoride). The toothpaste also contains a number of other ingredients. These are necessary to facilitate the consistency, flavour, foaming and cleaning actions of the toothpaste. These ingredients include silica, sorbitol, saccharin, polyethylene glycol, gum, flavour, sodium benzoate, sodium laurel sulphate, titanium dioxide, sodium hydroxide and brilliant blue colour.

NeutraFluor 5000 Plus is registered on the Australian Register of Therapeutic Goods and its number is Aust R 67437. NeutraFluor 5000 Plus comes in a 56g tube.

Before using this product

NeutraFluor 5000 Plus should only be used on the recommendation of your dentist or doctor, as part of a tooth decay prevention routine.

NeutraFluor 5000 Plus should not be used by any person with known allergic reactions to fluoride or the other ingredients stated above.

Children under 6 years should not use NeutraFluor 5000 Plus unless recommended by a dentist or doctor.

Pregnant or breastfeeding women should be cautious before using this product and discuss its use with their dentist or doctor.

How to use the product properly

Do not swallow the toothpaste. The toothpaste acts on the surface of your teeth and does not need to be swallowed.

Dosage: Follow these instructions unless otherwise instructed by your dentist or doctor:

  1. Adults and children 6 years and older:
Apply a thin ribbon of NeutraFluor 5000 Plus to a soft, small headed, multi-tufted toothbrush. Brush teeth thoroughly for two minutes.
  1. After use:
Adult spit out. Children aged 6 -16 years spit out after use and rinse mouth thoroughly. For best results, do not eat, drink or rinse your mouth for 30 minutes.

NeutraFluor 5000 Plus is easily applied on a toothbrush and should be used daily in place of regular fluoride toothpaste unless otherwise instructed by your dentist or doctor.

In the event of an overdose, contact your nearest Poisons Information Centre (or hospital accident and emergency department), or tell your doctor immediately.

Unwanted effects

Allergic reactions have been rarely reported with the use of fluoride toothpastes.

Should you experience any unwanted effect from using the product you should stop using the product and consult your doctor or dentist.

How to store the product

You should keep your NeutraFluor 5000 Plus below 25°C and out of reach of children.

This product should not be used after the expiry date which is clearly marked at the crimp on the end of the tube.

Important reminders

This toothpaste has been recommended specifically for you. Do not share this toothpaste with any one else.

If you have any concerns or questions you should not hesitate to discuss these with your dentist or doctor.

Where this product comes from

NeutraFluor 5000 Plus is a product developed by Colgate-Palmolive.
Colgate Oral Care
345 George Street
Sydney NSW 2000

For all enquiries regarding this product, please call Consumer Information Service (Free Call) 1800 802 307(Australia) or 0800 441 740 (New Zealand)

This package leaflet was developed in January 1999.

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

SuperPharmacy orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

 

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 3-6 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders that contain an item that requires Cold-Chain Shipping will incur a $10.95 Express Delivery Fee. This will overwrite any other thresholds.

Any orders over 5kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

Sending a Prescription to SuperPharmacy.

When you purchase prescription medication online with SuperPharmacy, we need a valid script in our possession before we can dispatch your medications to you. 

For Electronic Prescriptions, it is now as easy as sending your Token to epharmacist@superpharmacy.com.au.

For Paper Prescriptions, we still require the physical paperwork in our possession, so they can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, ACT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD or NT: Superpharmacy 187 Days Road Grange Qld 4051

SA: Superpharmacy 41 Hindley street Adelaide, SA 5000

VIC: Superpharmacy 92 Lygon Street East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott St, North Perth WA 6006

 

Can I send a photo of my Script?

A photo is only valid for Electronic Prescriptions. For traditional Paper Prescriptions, we will need you to post the script to us as highlighted above.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders