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  • Bioceuticals ChondroCare Excel Powder 360g
Code: 10000781

Bioceuticals ChondroCare Excel Powder 360g

BioCeuticals is a practitioner-only brand. Only patients who have completed a consultation with us may have access to purchase BioCeuticals products on this site.

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Bioceuticals ChondroCare Excel Powder 360g

Overview
A broad-spectrum joint support formula, ChondroCare Excel combines clinically trialled glucosamine and chondroitin with MSM plus vitamin C and trace minerals for the maintenance of healthy joints and nutritional support for connective tissue.

 

  • Provides all-round nutritional support for healthy joint structure and function.
  • Contains the key joint nutrients – glucosamine, chondroitin and MSM – in powder form for flexible dosing.
  • Contains scientifically validated GlucosaGreen® glucosamine sulfate sodium chloride and Bioiberica’s BioActive® chondroitin sulfate with OptiMSM® all at therapeutic doses.
  • Provides 1500mg of glucosamine, 800mg of chondroitin and 1500mg of MSM per daily dose, as well as the vitamin and mineral cofactors vitamin C, magnesium, copper, potassium, zinc and manganese for the nutritional support of healthy connective tissue and bone mineralisation.
  • Helps to slow the progression of cartilage wear and joint space narrowing.
  • May relieve pain and symptoms associated with mild osteoarthritis.
  • May temporarily relieve swollen, aching joints and joint inflammation associated with mild arthritis.
  • May increase joint mobility in mild arthritis.
  • Uses a non-shellfish, non-GMO derived glucosamine, so is suitable for people with shellfish allergies.
  • Natural lemon-lime flavour.

 

Directions for Use
Mix 6g (1 scoop) into 100-200mL of water or juice. Consume twice daily or as directed by your healthcare practitioner.

Ingredients
Each 6g dose contains:

Glucosamine sulfate sodium chloride - GlucosaGreen® 937.5mg
equiv. glucosamine sulfate
750mg
Dimethyl sulfone (methylsulfonylmethane - MSM) - OptiMSM® 750mg
Chondroitin sulfate - sodium (bovine) - CS BioActive® 493.8mg
equiv. chondroitin sulfate
400mg
Vitamin:  
Calcium ascorbate 304.3mg
equiv. ascorbic acid (vitamin C)
250mg
Minerals:  
Magnesium (as aspartate tetrahydrate) 20mg
Potassium (as aspartate) 40mg
Zinc (as amino acid chelate) 5mg
Manganese (as amino acid chelate) 1.5mg
Copper (as gluconate) 500mcg
Nutrient:  
Hesperidin 150mg

 


Contraindications & Cautions
Always read the label & use only as directed. If symptoms persist consult your healthcare practitioner. Vitamin supplements should not replace a balanced diet. If symptoms persist consult your healthcare practitioner.

 

While all efforts have been made to ensure that ingredient listings are accurate, up to date and complete for products on the Superpharmacy website, suppliers may change formulations on short notice. Please check ingredient listings on the actual product before use.
www.superpharmacy.com.au Australia's best source for practitioner vitamins online.

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

Superpharmacy Orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 3-6 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value (and under 3kgs) will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders over 3kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

PRESCRIPTION PROCESSING PROCEDURE

Orders for prescription items can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, NT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD: Superpharmacy 187 Days Road, Grange QLD 4051

SA: Superpharmacy 41 Hindley Street, Adelaide SA 5000

VIC: Superpharmacy 92 Lygon Street, East Brunswick VIC 3057

WA: Superpharmacy 259 Walcott Street, North Perth WA 6006

Ensure to allow sufficient time for the delivery of your prescription or repeat authorisation paperwork to us and the subsequent order delivery via our specialised delivery network. We recommend considering a total of up to 7 days for metro areas or 10 days in remote areas. If we do not already hold your prescription paperwork, it will be necessary for you to send the prescription paperwork to us before we can dispatch your order. Please also allow the appropriate time for the prescription to reach us and for the order to be sent back so as to avoid running out of your ongoing prescription medicine.

We partner with well-known and trusted delivery services to minimise delivery times. These include:

  • Our own personal delivery driver
  • StarTrack
  • Auspost
  • Local delivery couriers

The end goal is to get your order to you as fast and as securely as possible.

Details of the delivery process and conditions are included in the Superpharmacy Terms and Conditions found here

It may be necessary for some orders to be shipped in more than one box from different distribution sites and therefore you may obtain these parcels at different times. We will notify you via email if there is a delay in the delivery of an item in your Order and what action we have taken.

Order processing and delivery times may vary in peak times with special arrangements during peak volume times such as Christmas, Mother's Day and Superpharmacy promotions. Contact our Customer Service on 1300 4MEDICINE during business hours or email customerservice@superpharmacy.com.au for more information.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders

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