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Code: 10035434


AoSept Plus HydraGlyde Economy Pack 360ml + 90ml

RRP: $39.99

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Product info

AoSept Plus HydraGlyde Economy Pack 360ml + 90ml

Description:

Product description

AOSept Plus with Hydraglyde is a lens peroxide cleaning and disinfecting solution for all day comfort. AOSept cleans, disinfects, neutralises, removes protein and stores all types of contact lenses including silicon hydrogels.

Usage Directions

  • Open the lens holder marked L and place your left lens on the dome. Close lens holder taking care to avoid trapping your lens. Repeat procedure with your right lens placing it on the dome of the other lens holder marked R
  • Open the top cap on the Aosept bottle and bend it back and out of the way
  • Thoroughly rinse the lenses in the lens holders with the solution for 5 seconds
  • Fill the cup with Aosept plus solution to the ll-line. DO NOT UNDERFILL OR OVERFILL
    Place lens holder in the cup and screw closed. Do not shake the cup
  • Store lens case upright. If bubbles leak from the hole in the top of the lens case's cap, non-neutralised solution may be present. Empty the solution from the lens case and wash o any spillage from the surface on which the lens case was standing.
  • Allow lenses to soak for a minimum of 6 hours or overnight to neutralise solution
     Remove your lenses from lens holder
  • Discard used solution, rinse the cup and lens holder with sterile saline - DO NOT USE TAP WATER OR NON-STERILE WATER
  • Allow them to air-dry by inverting the lens holder outside the cup
  • If you do not intend to wear your lenses immediately after disinfection/neutralisation, you may store them in the neutralised AOSEPT PLUS solution, in the unopened lens case for up to 14 days. After this time, your lenses must be cleaned and disinfected with AOSEPT PLUS prior to wear

Store Below 25°C

Ingredients

Hydrogen Peroxide 3%, Phosphonic Acid, Sodium Chloride, Phosphate, Poloxamer, HydraGlyde Moisture Matrix (EOBO-21- Polyoxyethylene-Polyoxybutylene).

Warnings
Always read the label & use only as directed, Incorrect use could be harmful. Keep out of reach of children. If symptoms persist consult your healthcare professional. Always ensure that your lenses are correctly neutralised prior to insertion. Non-neutralised AOSept Plus solution is a highly effective disinfectant which will cause a burning sensation if allowed to make contact with the eye. If you accidently insert a non-neutralised lens remove it immediately and rinse the open eye with plenty of sterile water or saline.
Do not mix with other fluids except as directed.

While all efforts have been made to ensure that ingredient listings are accurate, up to date and complete for products on the Superpharmacy website, suppliers may change formulations on short notice. Please check ingredient listings on the actual product before use.
 

Delivery info

Please note that Public Holidays will add on extra delivery time for orders

SuperPharmacy orders will be packaged in plain, impervious packaging that is unmarked for security and privacy reasons. Orders will be dispatched as soon as possible once payment is received. 

We will dispatch most orders within business day from Monday to Friday, assuming all items are in stock. All other orders will be dispatched as quickly as possible thereafter.

For Orders containing prescription items please see the prescription processing procedure.

 

Australia Wide shipment details

We offer Standard Shipping for $4.95** with approximately 4-8 business days of transit time based upon your location within Australia.*

We also offer an Express Delivery Service for $10.95** with approximately 1-3 business days of transit time based upon your location within Australia.*

All Australian orders $99 or more in value will qualify for FREE Standard Shipping or Express Delivery at $7.95

Any orders that contain an item that requires Cold-Chain Shipping will incur a $10.95 Express Delivery Fee. This will overwrite any other thresholds.

Any orders over 5kgs will have our Online Team be in contact with further information regarding shipping.

All orders of Prescription items will receive FREE Delivery regardless of order value.

*These estimations are based upon transit time once dispatched from our locations. Please note our couriers do not operate on weekends and public holidays.

**These delivery costs do not represent orders that we consider 'Bulk Orders'.  Bulk Orders will have our Online Team be in touch in order to discuss appropriate shipping costs. For clarification on what we classify as a 'Bulk Order', refer to our terms and conditions or give us a call.

 

Sending a Prescription to SuperPharmacy.

When you purchase prescription medication online with SuperPharmacy, we need a valid script in our possession before we can dispatch your medications to you. 

For Electronic Prescriptions, it is now as easy as sending your Token to epharmacist@superpharmacy.com.au.

For Paper Prescriptions, we still require the physical paperwork in our possession, so they can only be processed once we physically receive your prescription paperwork. Prescription product orders will be dispensed and dispatched on the business day the prescription or valid repeat authorisation is received at the SUPERPHARMACY registered premises. Please send your prescription paperwork to the appropriate store

NSW, ACT and TAS:  SUPERPHARMACY PO Box 1877 Hornsby Westfield 1635

QLD or NT: SuperPharmacy 5/17 Billabong St, Stafford QLD, 4053

SA: SuperPharmacy 41 Hindley street Adelaide, SA 5000

VIC: SuperPharmacy 92 Lygon Street East Brunswick VIC 3057

WA: SuperPharmacy 259 Walcott St, North Perth WA 6006

 

Can I send a photo of my Script?

A photo is only valid for Electronic Prescriptions. For traditional Paper Prescriptions, we will need you to post the script to us as highlighted above.

Postage and handling for international orders

We do not currently deliver outside of Australia 

Returns & exchanges

How Do Returns & Refunds Work?


We are happy to offer refunds or exchanges on any item (excluding restricted items*) that you have purchased from us.

Important: You are not entitled to, or guaranteed, a refund for Change of Mind returns. They will be processed at our discretion. We reserve the right to charge a restocking fee for Change of Mind returns.
You will be responsible for the cost of shipping to return goods to us unless we specify that we will cover the cost.

Note: Legislation prohibits us from accepting Prescription Items for refund or exchange.

 

All we ask is that you follow the below to qualify:

  1. Check your products as soon as you receive delivery. Ensure the correct items have been sent, and nothing is damaged or in an unusable condition.
     
  2. Contact us within 30 days from your order date (7 days for damaged/incorrect items).
     

How We Handle Them:
 

Change of Mind

  • If you've had a change of mind about an item you have ordered, we'll need to receive it back to us unopened and unused, in the original packaging.
     

Faulty Item

  • If the item you have received is faulty, please contact us with a detailed description of the product fault, alongside a photo if possible.

 

Allergic Reaction

  • In the rare instance you've had an allergic reaction to a product, please discontinue use of the product immediately. We may reach out for further information on the reaction.

Allergy returns must be less than 20% used upon arrival back to us.
 

Incorrect / Damaged Items

  • If you have received an item that isn't what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery. 

Please don't dispose of the item without informing us.

 

The Process:

  1. Contact Us

    • To start a return, please send your request to customerservice@superpharmacy.com.au. Make sure we have received & acknowledged your request before you send the item back to us.
       
  2. Instructions

    • A Customer Service Team Member will then review your request, and be in touch with some further information. Should your request be approved, they will supply a return address for you to post the item back to us, and instructions on how to do so.
       
  3. Drop Off At Your Post Office

    • Once you have received the returns address and packaged and labelled your box as instructed, all you need to do is drop off the parcel at your local Post Office. From there, they will take care of getting the parcel back to us.
       
  4. We Receive Your Return

    • It can take anywhere from an estimated 1-10 business days for us to receive your return parcel back to us (depending on location). We check for any returns daily and will process the refund/exchange within 2 business days after receiving the item back to us. We will make sure the entire process is communicated to you once we receive the item back.

 

 

Am I Eligible For Free Return Shipping?

If you qualify for free return shipping, our Customer Service Team will make this clear to you in your request. Unfortunately, we are not able to cover return postage fees on all return types.

 

What Items Are Restricted For Returns*?

We will not accept Change of Mind Returns for the following items:

  • Baby Formula
  • Prescription Medicine
  • Perfumes & Colognes
  • Bulk / Special Orders